Cannot Verify Server Identity iPhone? (5 Solutions)

Are you facing an error Cannot Verify Server Identity iPhone? Here is the solution with 5 different methods ✅✅✅.

Nowadays, see iPhone is gaining high demand and is seen as a prestigious brand all around. It is a sense of fashion in today’s times. Seeing unpleasant issues on your iPhone or losing your AirPods is so annoying that you don’t want any of them to live any longer and want to cure them as soon as possible.

However, Apple iPhone customers have noticed that the ‘Cannot verify Server Identity on iPhone’ problem keeps appearing over time.

You sat down to write an email to a friend or simply read and go through your mailbox when this issue appeared, obstructing your progress, and this is why the ‘Cannot Verify Server Identity’ error is a major annoyance.

Also, before you get too worked up, this isn’t a virus, and you don’t need to go out of your way to do anything complicated. It is not that tough, try to follow the proper instructions. If you get the “cant verify server identity” problem message on your iPhone, we’ll show you how to fix it.

What exactly is “Cannot Verify Server Identity?”

When an iPhone wants to connect securely to a mail server, it will retrieve the server’s “SSL certificate” and verify that it is valid. As a result of this, your certificate will not be shown as an accurate one, times it gets expired or if it does not match with the domain name, or if it is not signed by a reputed corporate. 

Further, with this, the connection to the server will be interrupted and your device will display an error like, “Cannot Verify Server Identity.” This mistake is most commonly seen when:

The mail server’s certificate has been changed (for example, to a different issuer), a new account has been created on the iPhone, or an account migration has occurred.

Unfortunately, this problem can occur on any mail server. It also appears on prominent mail servers such as,, and others.

What are the Top Causes of “iPhone Cannot Verify Server Identity?”

Of course, this warning can appear when the certificate is indeed invalid (expired, wrong domain, etc.). However, we frequently encounter scenarios where the iPhone incorrectly classifies authentic certificates as phony. The following are the two most important explanations we’ve discovered:

Mismatch Between the Domain and Server Names.

“” is a common mail server name provided by several hosting companies. The certificate for the mail server, on the other hand, will be in the format “”

When setting up an iPhone, users enter “” as their mail server, but when the iPhone retrieves the certificate, it sees “” displayed on it. The certificate is marked as untrustworthy by the iPhone as a precaution.

iPhone & iOS “Bug”

To ensure certificate security, Apple employs several rigorous checks. If the server’s certificate name or the mail user’s MX name cannot be changed, the error will persist regardless.

When this problem occurs as a result of a server certificate update, we advise mail users to add the server’s SSL certificate to the “Trusted” list directly.

Best 5 Methods to Fix your ‘Cannot Identify Server Identity’ on iPhone


Here, I have mentioned the top 5 methods for fixing the error, ‘Cannot Identify Server Identity.’ So, without wasting a minute scroll to see each of them.

Method 1: Restart the Mail App after Closing it.

If at times you receive an error like, “Cannot Verify Server Identity” while you are trying to send an email to another server or user, you will be required to close down the app for a few seconds and again reopen it. For this, follow the given instructions:

  1. In the first step, double-click the Home button on your keyboard.
  2. Now, you will find the App Switcher icon being displayed on the page.
  3. In the next step, you will be required to scroll upwards on your Mail app with one of your fingertips. This is to be continued until the error gets removed from your App Switcher.
  4. Finally, reopen the Mail app and attempt sending an email again.

Here, I complete the first way. If the problem persists, try out the next method.

Method 2: Restart your Smartphone or Perform a Soft Reset.

If the previous procedure fails to resolve your issue, the next logical step is to restart your iPhone. This straightforward procedure might occasionally resolve a minor software issue. For this, you will require to follow the given instructions:

  1. In the first step, hold the Power button down until you see the Power off slider appear.
  2. In the second step, you will be required to turn off your phone and scroll down the red power button on the right side with your finger.
  3. Now, in the next step, you need to wait for a few seconds.
  4. Then, you will be required to click and hold down the Power button till the time you can see the Apple logo on your device. 
  5. Now, you can check if the “Cannot Verify Server Identity iPhone” error arises after powering on your device.
  6. Finally, any saved data is unaffected by restarting your iPhone.

However, don’t stress all about the backup procedure. Here, I ended the second method, and scroll down more to more easy methods.

Method 3: Log Out of your Email Account and Re-Enter it.

Using this method, many iPhone users were able to resolve the “cannot identify server identity,”! error. The method asks you to remove the email account and re-make a new account.

As a result of removing the account, it will be clear all your servers cannot identify issues, thereby allowing you to directly verify your mail account. Simply follow the steps outlined below to remove and re-add it to your email account.

  1. Firstly, unlock the Settings app.
  2. In the second step, select Accounts & Passwords from the drop-down menu.
  3. Now, to get started, go to the Accounts area.
  4. Then, you will ask to choose the email, you desire to remove.
  5. Then, at the bottom of the screen, tap the Delete Account button.
  6. Finally, to confirm, tap Delete from My iPhone.

Your device’s email account will be deleted.  check Now, again, you will require to open a new email account. For this, you need to follow the given instructions: 

  1. In the first step, return to the Settings after uninstalling the email.
  2. In the next step, go to the Accounts & Passwords section of the menu.
  3. Now select Add Account from the drop-down menu.
  4. Then, fill in all of the relevant information and sign the document.
  5. Finally, complete the setup process by following the on-screen instructions.

Check to see if the “iPhone cannot verify server identity,”! error still appears. If the problem persists, continue to the next option.

Method 5: Check to see if your iPhone is up to date.

You may not be able to send emails if you are using an outdated iOS version. It’s also a good idea to keep your phone up to date in general. For this, follow the instructions below:

  1. Firstly, to see if an update is due, go and open Settings.
  2. In the second step, go to Software Updates > General.
  3. Finally, The phone will now check for and notify you of any pending upgrades.

If the update is available, download it and follow the on-screen directions to install it. This is an easy and must-try method for fixing the error.

Method 4: Changing SSL Settings.

This is our final solution for the iPhone problem “Cannot Verify Server Identity!” We’ve added this approach after considering various feedback. In many circumstances, executing this procedure will resolve the issue.

To alter the SSL settings on your iPhone, follow the instructions below.

  1. In the first step, open the Settings app on your phone.
  2. In the next step, select Accounts & Passwords from the drop-down menu.
  3. Now, select the Mail app from the drop-down menu.
  4. Then, choose the logged-in account.
  5. Finally, disable the Use SSL function in the Advanced settings.

Here, I come to an end by sharing with you all the top methods for fixing, ‘Cannot verify server identity on iPhone’. I hope the problem might have been resolved by now.

FAQs on Cannot Verify Server Identity iPhone


1. Why does my phone constantly display “Cannot verify server identity?”

Ans. Server Identity Cannot Be Verified – It is impossible to verify the identity of “” On IOS devices, this error occurs. This problem is most likely caused by a mismatch between the SSL certificate on the mail server and the server settings on your iOS device (iPhone, iPad, etc.).

2. Why is it that my iPhone is unable to connect to the Apple ID server?

Ans. Make sure your iPhone, iPad, or PC has a good Internet connection and that cellular data is enabled in Settings > Cellular or Mobile Data on your iPhone or iPad. If you disable this setting, you may be unable to access your Apple ID and iCloud when you are not connected to a Wi-Fi network.

3. How can I confirm my Apple ID?

Ans. You’ll need to validate your identity using your password and a six-digit verification number whenever you sign in with your Apple ID on a new device or browser.

You can do this from your iPhone, iPad, or iPod touch. Follow the instructions below:

  1. In the first step, go to [your name] > Settings.
  2. In the second step, password & Security should be selected.
  3. Finally, “Account Details Unavailable,” states a notice. Get the verification code by tapping Get Verification Code.

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Final Words


As we previously stated, this problem is not caused by a virus or any physical damage to your device. These are internal issues that frequently occur as a result of software or settings that prevent them.

There’s no need to be concerned about it, and none of your information will be lost in the process of deleting it. The methods described above are rather simple. Simply ensure that you do not rush through the processes and that you follow them to the letter.

These ways generally cure the problem, but if they don’t, try another because none of the methods listed above will harm anyone else and are completely safe. By now, the problem should be rectified.

Let us know which of the following remedies helped you get rid of the irritating “cannot verify server identity” problem. If the issue persists, please let us know in the comments box below, and we’ll make sure you get the correct solution as soon as possible. 

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